True or False: You must obtain the customer's consent prior to creating an account on the GetCoveredIllinois.gov enrollment platform.

It is essential to obtain the customer's consent before creating an account on the GetCoveredIllinois.gov enrollment platform. This requirement is rooted in privacy and data protection principles, ensuring that individuals have control over their personal information and agree to the terms of creating an account. Obtaining consent establishes trust and transparency in the process, allowing customers to understand what information will be used and how it will be handled. Failing to secure consent could lead to unauthorized use of personal data, violating privacy expectations and possibly legal standards. Therefore, recognizing the importance of consent aligns with ethical practices in healthcare enrollment and consumer rights.