What are the types of information to collect when you or the customer suspects fraud?

Collecting the name of the individual suspected of fraud and the date the fraudulent activity occurred is essential in any fraud investigation. This information helps pinpoint when and where the suspected fraudulent activity took place and provides a direct lead to the individual involved. It aids in building a case by establishing a timeline and identifying the person responsible, which is crucial for any subsequent actions that may need to be taken, such as reporting to authorities or conducting further investigation.

The other options, while providing personal or contextual information, do not contribute effectively to addressing a fraud concern. Details about personal preferences or unrelated identifiers, like favorite pets or colors, do not assist in assessing or mitigating fraud. Likewise, information about a vehicle's make, model, and year, or the individual's workplace does not directly link to fraudulent activities and is less relevant in this context. Therefore, focusing on specific identifiers tied directly to the suspected fraud is the most appropriate course of action.